Privacy Policy

Last updated: February 2026

Introduction

Wholesale Harmony (“we”, “us”, “our”) operates as a Shopify application that provides B2B pricing, registration, and wholesale management tools. This Privacy Policy explains how we collect, use, and protect information when you use our application.

Information We Collect

  • Store Information: When you install Wholesale Harmony, we access your Shopify store data including products, customers, orders, and pricing information as needed to provide our services.
  • Customer Registration Data: Information submitted through wholesale registration forms, including business name, contact details, tax IDs, uploaded documents, and any custom fields you configure.
  • Usage Data: We collect analytics about how you use our app, including feature usage, dashboard interactions, and approval workflows.

How We Use Your Information

  • Provide and maintain our B2B pricing and registration services
  • Process and manage wholesale customer applications
  • Apply automated pricing rules and discounts via Shopify Functions
  • Generate analytics and reports on your wholesale operations
  • Improve and develop new features
  • Provide customer support

Shopify Data Access

Our app accesses your Shopify store data through Shopify's official APIs. We request only the permissions necessary to provide our services. Data accessed includes:

  • Customer records (for tagging and type management)
  • Product and variant data (for pricing rules)
  • Order information (for analytics)
  • Discount functions (for automatic pricing)

Data Storage & Security

We store data using industry-standard security practices. Registration form submissions and customer type configurations are stored securely. We use encryption in transit (TLS) and implement access controls to protect your data.

Third-Party Services

We may use third-party services for:

  • Google Places API (for address autocomplete in registration forms)
  • Email delivery (for approval notifications)
  • Analytics (for app performance monitoring)

These services have their own privacy policies governing their use of data.

Data Retention

We retain your data for as long as your Shopify store has our app installed. Upon uninstallation, we will delete your data within 30 days, except where we are required by law to retain it.

Your Rights

You have the right to:

  • Access the data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Export your data
  • Opt out of non-essential data collection

Cookies

Our application operates within the Shopify admin and storefront. We use essential cookies required for the app to function. We do not use third-party tracking cookies.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes through the app or via email.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: support@wholesaleharmony.com